The administration, off your desk and done
Inbox, diary, invoicing and the paperwork nobody enjoys. Retained by the month or bought by the hour, with no minimum term.
What I do
See everything
42000.00
Retainer, ten hours a monthInbox, diary and the recurring paperwork. Unused hours roll over once.
78000.00
Retainer, twenty hours a monthFor a business where the admin has become somebody unpaid job.
148000.00
Retainer, forty hours a monthEffectively a part-time office manager without the employment.
5200.00
Ad hoc, hourlyBilled in six-minute units. For the month you did not see coming.
38000.00
Inbox resetA full triage, folders, filters and a written handover. Usually two days.
29000.00
Invoicing and chasingSet up once, then run monthly. Includes the chasing nobody wants to do.
One person, who learns how you work
Not a pool, not a rota, not a ticket queue.
You get the same assistant every month. That is the entire value: after six weeks nobody needs briefing, and the things that used to take you an hour take a message.
Who you get
Danielle
Nine clients, eight years, and no subcontracting. When you write, she is the person who reads it.
Before you get in touch
Search the site-
Is there a minimum term?
No. Retainers are monthly and you can stop at the end of any month. There is no setup fee and no notice period beyond the month you are in. -
What happens if I do not use the hours?
They roll over once, so a quiet month is not money burnt. They do not accumulate indefinitely, because that would mean I could not plan capacity. -
Do you work with my software?
Almost certainly. If it is genuinely unusual I will say so before you commit, and I will learn it on my time rather than yours. -
Will I always get you?
Yes. I do not subcontract and I cap the client list at nine so that I can still remember how everybody likes things done. -
Can you handle money?
Invoicing, chasing and reconciliation, yes. I do not hold banking credentials or make payments, which protects both of us. -
How quickly do you reply?
Within one working day, and usually inside a few hours. Anything urgent gets a telephone number.
What clients say
After two months I stopped explaining anything. That is the whole product.
- She told me a cheap piece of software would replace four of my hours a month. It did, and my...
- The invoice chasing alone pays for the retainer twice over.
- Only works weekdays, which is fair and occasionally inconvenient.
- Same person every month for six years. Nobody else offers that.
- Unused hours roll over, so I stopped feeling I had to invent work.
- Turned my inbox from four thousand to eleven in two days.
Send me the thing you keep not doing
A list is fine. I will tell you what I would take on, what I would not, and roughly what it would cost each month.
Get in touch
Tell me what is piling up. A list is enough.
- 08:30 to 17:00
- 08:30 to 14:00
- Closed
Kingston, Saint Andrew